Home at LONG last NO thanks to BA or the British Government

The title says it all. Basically, in breif, Jon+I were meant to fly Sunday evening+didnt until last night (Wednesday). NOTHING was done in the mean time, so we were effectively left homeless+hungry. BA were unhelpful, unsympathetic, difficult to get hold off, contradictory in their messages+just plain rude. Jon+I have vowed NEVER to fly with them again. All in all we've never felt so let down by Britain+cannot believe a country who claims to care for their citizen could be so uncaring.